Who we are
Lyra is a social media management agency based in Manchester, UK, operated by Lara Christie. Our website is lyrasocial.co.uk. You can contact us at larachristie01@gmail.com.
What data we collect
We collect information you provide directly to us, including:
- Your name and email address when you contact us via our enquiry form or book a call
- Your email address when you join the Nexus waitlist
- Any information you include in messages you send us
We also collect anonymised data through Google Analytics, including pages visited, time on site, and general location (city/country level). We do not collect personally identifiable information through analytics.
How we use your data
We use the information we collect to:
- Respond to your enquiries and provide our services
- Send you updates about Nexus if you've joined the waitlist (you can unsubscribe at any time)
- Understand how our website is used so we can improve it
We will never sell your data to third parties or use it for any purpose other than those listed above.
Our legal basis for processing
Under UK GDPR, we process your data on the following legal bases:
- Legitimate interests — when you contact us to enquire about our services
- Consent — when you join the Nexus waitlist or accept analytics cookies
- Contract — when we are providing services to you as a client
Cookies
We use cookies to operate Google Analytics. You can accept or decline cookies when you first visit our site. You can also change your preferences at any time by clearing your browser cookies and revisiting the site. For full details, see our Cookie Policy.
How long we keep your data
We keep your contact information for as long as necessary to provide our services or respond to your enquiry. If you ask us to delete your data, we will do so within 30 days. Nexus waitlist emails are deleted on request.
Your rights
Under UK GDPR you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Data portability
- Withdraw consent at any time
To exercise any of these rights, email us at larachristie01@gmail.com. We will respond within 30 days.
Third parties
We use the following third-party services that may process your data:
- Google Analytics — website usage analytics. Google's privacy policy
- Google Fonts — font loading. No personal data is stored.
Changes to this policy
We may update this policy from time to time. The date at the top of this page will always reflect the latest version. Continued use of our website after changes constitutes acceptance.
Contact
If you have any questions about this privacy policy, email us at larachristie01@gmail.com.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data has been mishandled.